Ex Libris Users Group – North America (ELUNA) Annual Meeting, May 2024
“Organizing Chaos: Training for a Library Service Platform Implementation” Expanded version of this presentation, informed by my work at Harvard, SUNY, CUNY, MIT, and Yale Libraries. Description and slides available at ELUNA event site
SUNY-LA Midwinter Meeting, February 2020
“Organizing Chaos: Training for a Library Service Platform Implementation” Presentation to the SUNY Library Association on how to develop and run a training program for an LSP migration. Description and slides available at the SUNYLA event site.
Ex Libris Users Group – North America (ELUNA) Annual Meeting, April 2019
Presentation on my work at Harvard University Library as staff training manager for the Alma Unified Resource Management System migration.
New England Library Association Annual Conference, October 2018
Presentation of examples from my book on library services to immigrants, refugees, and new Americans. Vendor demonstration of two popular workshops: Mobile Photography and Create a Quick Personal Development Plan.
Northeast Ohio Regional Library System Emerging Technologies Symposium, June 2018
Presented on evaluating technologies for use in a library setting; included resources for keeping current on emerging technology, an evaluation framework, and questions to ask along the way
New England Library Association Diversity Summit, July 2017
NELA 2017 Diversity Summit Agenda, all presenters; presented examples from my book on library services to immigrants, refugees, and new Americans
Connecticut Library Association annual conference, May 2017
Uncharted Waters: Navigating the Changing Tides in Librarianship, 2017 CLA Conference Brochure
Page 5: (Re)Evolving: Library Staff Self-Development
Page 8: Evaluating Emerging Technology
Internet Librarian, October 2016
Speaker Page
Getting More Out of Trend & Survey Reports
Evaluating Emerging Technologies
Breakfast for Library Directors/Administrators, PLA, April 2016
A Public Library Model for Evaluating Emerging Technologies, hosted by Rowman & Littlefield and Publishers Weekly
Digital Learning Day, January 2016
Digital Learning Day @ WGBH, Speaker on Emerging Technologies for Librarians
Computers in Libraries, April 2014
Track C: Library Issues & Challenges, Co-Moderator & Co-Track Developer
Hacking the Librarian: Evolving Personal & Career Development
Keeping Up With Emerging Technologies, Cybertour
Internet Librarian, October 2013
Track D: Library Issues & Challenges, Co-Moderator & co-Track Developer
Computers in Libraries, April 2013
Track D: Library Issues & Challenges, Co-Moderator & Co-Track Developer
Evolving Yourself: Renew, Reuse, Reinvent, Cybertour
Massachusetts Library System, 2012 Annual Meeting
Closing Speaker, Living in the Future: Libraries Supporting the Next Wave of Cultural Evolution
Internet Librarian, October 2012
Humor in the Library
Track D: Library Issues & Challenges, Co-Moderator & co-Track Developer
New England Library Association, Information Technology Section Spring Meeting
Living in the Future: Libraries Supporting the Next Wave of Cultural Evolution
Massachusetts Library Association Annual Conference, May 2012
Teach Them Where They Are: Online Learning for Patrons
Computers in Libraries, March 2012
Humor in the Library – Really?
Track F: Library Issues & Challenges, Co-Moderator and co-Track Developer
Internet Librarian, October 2011
Learning for Life Online at the Boston Public Library: online learning for users
Rhode Island Library Association Annual Conference, June 2011
Who Are Our Users? Developing Patron Personas to Target Services
Massachusetts Library Association Annual Conference, April 2011
Fast, Good, and Under Control: The Future of Library Catalogs Today
Top Technology Trends from the Massachusetts Experts, panel discussion
Teach Them Where They Are: Online Learning for Patrons
Computers in Libraries, March 2011
Who’s Out There? Patron Personas in 15 Minutes, Cybertour
Internet Librarian, October 2010
Managing Your Library’s Online Presence
23 Things for Patrons
Customer Analysis: Developing Patron Personas
Computers in Libraries, April 2010
23 Things in the Community
Massachusetts Library Association Annual Conference, April 2010
“Managing Online Life”
Digital Commonwealth 4th Annual Conference & Vendor Fair, March 2010
“Reaching Patrons: Online Outreach for Libraries”
Internet Librarian, October 2009
23 Things in the Community, panel discussion
Connecticut Library Association Annual Meeting, April 2009
“Taming the Online Infoclutter: Using RSS to Keep Current and Manage Overload”
Internet Librarian, October 2007
Using RSS to Keep Current, Manage Overload and Tame Online Infoclutter, Cybertour